How to own your spaces, audience, and attention

Last night the hashtag #DeleteFacebook generated over 20K tweets (as of 1am – yes, I’m a night owl) following a development that Mark Zuckerberg had a “secret dinner” with Trump in October. The best part is, he refuses to share details about the dinner.

When it comes to political advertisement, Zuckerberg believes that whether the content is accurate or false, consumers should,  “…see for themselves what politicians are saying so they can make their own judgements.”

Why does this matter?

As business owners we are on these platforms for one thing: attention. We want everyone in the world to know who we are, consume our content, and buy our products or services. Society is evolving into a very conscious ecosystem. People want to consume content/products that come from an ethical place and make them feel good. As society evolves, so will the platforms we use.

Do you remember…Myspace? Xenga? Vine?

Facebook doubling down on not wanting to remove political ads regardless of content, has caused me to think…”if they don’t care about displaying political ads with false content to billions of users knowing that this has impacted political elections across the globe, then do they really care about my privacy and data and all of the other life events I share on their platform?”

The answer: probably not.

So now what?

It’s time to take a serious look at how well you own your spaces, audience, and attention.

Space: This is the place your content lives.

Audience: These are your customers and prospects.

Attention: This is how you get your audience to see what you’re selling/talking about.

If you don’t own these spaces, here’s how to get started on it:

  1. Grow your mailing list
  2. Build your website
  3. Share content daily
  4. Create your tribe/community

To answer the question “should we #DeleteFacebook?” My answer is: no. However, we should be ready to jump on the next thing as early adaptors to obtain as much organic reach as possible before it becomes saturated; like Facebook.

How do you feel about Facebook’s stance on this? Comment and share your thoughts!

 

5 Ways to Prepare for Holiday Sales

We’re in crunch mode!

Time is running out for you to put a plan together for the holidays. If you still haven’t taken time to think about this, you’re honestly super behind. However, you can still save face if you do these 5 things…

1. Decide what your offer will be.

If you plan to run sales or promotions for the holidays, make a decision TODAY on what those offers will be. You should also put together contingency plans.

I’ll explain…

Every major retail company has a plan A, B, C, D, E….you see where I’m going? These plans depend on YOU (the customer) and your buying habits.

Plan A: This is the first promotion plan that you will want to establish. It could be a percentage off or a free gift with purchase.

Plan B: This is the plan you would implement if you ran out of the gift with purchase or if you have too many sales, or not enough sales, in plan A.

Decide today on your promo plans, and don’t forget about the backup plans.

2. Start with your best offer.
You should always start the weekend with your best offer. That way, people who jump on your Black Friday deals, won’t feel bad if your Cyber Monday sales are better. Since we’re still small businesses, we want to avoid as much negative feedback from customers as possible.

3. Prep your email and social media campaigns.

If you have contingency plans, you don’t want to schedule any emails or social posts during this week to prevent accidentally posting the wrong sale. However, you should prep all emails and social media posts for this week so you’re ready to pull the trigger when it’s time!

4. Focus on your tribe.

As soon as we hit Thanksgiving week, you are going to see MULTIPLE posts about Black Friday sales, and even more emails about it. Don’t become discouraged by this. Instead, focus on your supporters and don’t worry about necessarily inquiring new customers during this time.

5. Prep your teams.

Take a look at your sales last year around this time and try to forecast what you might pull in sales and production in 2019. If you’re a one man band, think about how you handled things on your own last year and decide if it’s time to outsource some parts of business until after Christmas. If you have a team, start having real conversations about who is in charge of what aspects of business and ensure everyone is locked and loaded.

Please keep in mind your “team” is not just employees. If you have a products, this also includes your production teams! If you outsource production, give them a heads up that your order volume will double or triple during this time of year.

Feeling ready to conquer the holidays? You’ve got this! As always, if you need me, you know where to find me…

How Twitter’s New Stance on Political Ads Will Shape the Social Media World Forever

It’s no secret that the 2016 election was influenced by the power of social media and advertising. Mark Zuckerburg and Facebook have been under fire since and as recently as last week, he continues to defend Facebook to Congress; despite Facebook employees continuously speaking out and further confirming Mark, along with top execs, were fully aware there were bots pushing “fake news” through paid advertisements.

Jack Dorsey took a big stance when he announced that Twitter will no longer allow political advertising on its platform across the globe. This includes political ads from candidates, current elected officials, and those pushing issues or candidates. Check out his Twitter thread below…

How will this shape social media forever?

This is going to open up doors for us to truly evaluate all social advertising; separate the real from the fake.

We’ve already seen this happen on Instagram where influencers are now required to make it clear when posts are paid ads. They’ve even added the “branded content” option where you connect the brands you’re working with and tag them on posts as partners.

We should expect this to go deeper than advertisements. Even deeper than making it clear you’re getting paid for a post.

How will we begin to handle influential social media users will vulnerable followers? Will they be held to a higher standard and required to go through a fact checking process for posts that seem to be encouraging their followers to take action? Who knows!

What should brands do with this information?

It is more important today than it has ever been to truly understand your brand voice. Who are you to the core? What does your business stand up for? What is the mission?

When you strip away advertising and algorithm, the only thing you have left is brand.

  1. Know who your target audience is.
  2. Understand your brand message.
  3. Focus on your tribe and the others will come.

Questions that I still want answers to…

  1. Will Facebook follow suit on this “no political ads” policy?
  2. If not, what is their game plan for 2020 elections?
  3. How will politicians truly drive reach on social media without the help of political advertisement?
  4. What are the potential ramifications to this policy? More bots? More hacking?
  5. How will be “fact check” social media posting on all platforms in the future?

What are your thoughts on this? Do you think Jack did the right thing? Comment and share below!

 

 

6 Ways to Keep Your Sanity in Entrepreneurship

I’ve been in the entrepreneur world for a little over 6 months now and there is SO much no one told me. For those who are thinking of going full time soon, take some of this rookie advice and prepare for your new life.

1. Surround Yourself with Positivity

Thankfully for me, my family and friends have remained positive and supportive since I made my decision. I partially think it’s because I had been speaking about going full time for over a year now so they were mentally prepared for the day I finally quit.

2. Save Business Woes for Other Entrepreneurs

While having supportive family and friends are great, try to save your business woes for your business friends if possible. When things aren’t going as planned, sometimes your family’s first reaction may be for you to pick up a part-time job, or consider going back to work. However, a business owner will tell you to stick it out or provide you with tools or tactics to grow your business. If being an entrepreneur is truly what you want, you have to tune out the noise.

3. Invest in Tools to Make Your Life Easier

At some point you may outgrow your current systems and need to invest in tools to make your life easier. From task management, time trackers, to social media management tools — you have to be willing to invest in your growth.

4. Don’t Stay Married to Current Tools

I’ve been in business for 5 years and as I’ve grown, I’ve had to move systems and platforms. I’m not using the same task management tool or social media management tool I started with. I am also in the market for a new e-commerce and email marketing tool. If your current systems can’t grow with you, let them go!

5. Find ways to destress

As much as I love the HUSTLE, I understand the need for rest. For me, I enjoy meditation, going to church with my family and friends, and working out. If you have a hard time recognizing when you need to destress, get yourself an accountability partner! At times, I have good friends who remind me when I need to relax. Overtime, you’ll be able to recognize when your anxiety is high and you’ll be able to keep yourself in check.

6. You’re not alone

All entrepreneurs are stressed, anxious, and feeling like there’s still so much more work to do. You’re not alone! Find your tribe and surround yourself with people who can relate to the hustle.

I hope you found these tips helpful! Did I miss anything? Comment below!

Networking Tips for Entrepreneurs

I attended my first networking event when I was 18 (I’m now 27) and I still cringe at the thought of having to talk to strangers. Most people think of networking as a scary/awkward experience, and it’s true that it can be. However, there are a few tips that can help you feel prepared, and make real connections.

Prep your elevator speech

“So, what do you do?” This is a common question I’ve encountered at networking events. What’s more important than answering this question, is your confidence in the answer. Before your next event, practice your elevator speech until you say it with confidence. Your speech should be short, sweet, and authentic.

Dig deeper

Networking can get old real fast when you’re constantly talking about work. Try to dig deeper and ask questions that will spark real conversation. Learn about their family life, their hobbies, and even the “why” behind their business. This information could help you win this person over as a client or customer.

Collect cards with a purpose

There is no prize for collecting the most business cards. The purpose of attending a networking event is to make real connections. If someone offers you their business card, take it. But before you ask for it, think about if connecting with this person outside of this event is truly beneficial for your business.

Don’t forget your cards

Speaking of cards, don’t forget to take your business cards with you! Your business card at minimum should include your company logo, contact information, your name, and title.

Bring a friend

If you’re more of an introvert, have one of your extroverted business friends join you at the event. I personally find it helpful to attend events with friends, even though I’m more of an extrovert in networking environments. Just having a persona to chat with that you already know can help give you some peace of mind. However, it is important not to use this person as a crutch and only talk to them.

Find the wall flower

I always make it a point to go talk to the person who is not talking to anyone. I do this because most likely, they’re more nervous than me and I’m able to help them open up a little bit, too. If you’re unable to bring a friend, you and this person could tag team the event together and provide one another with support.

Check out the guest list

Take a look at the list of attendees and speakers and decide who you want to meet beforehand. Do your research and come to the event with a game plan to connect with them!

Be your own hype man

EVERYONE is nervous! Listen to your favorite hype song in the car, grab a drink from the bar when you get there, and just be yourself.

Are you ready to use these networking tips at #RTHCon19 on September 20 and 21, 2019? Grab your tickets and join us today – click here.

 

Social Media: How to Stay Consistent

Social media marketing in 2019 is filled with noise and ever-changing algorithms. The key to success no matter what you do is consistency.

Yes, that means you can’t post once a week to your social media pages and expect to see any traction. You should be posting a minimum of once per day. If that sounds scary, here are a few simple ways you can stay consistent with posting.

  1. Create a plan – Content planning! As you’ve heard me say before, content planning allows you to be strategic and takes away the stress of not knowing what to post. If you’ve never planned your content before, grab my content calendar and get started!
  2. Set expectations with your audience – Every Tuesday my audience knows that I go Facebook Live. And trust me when I don’t, people ask me about it! When you have set the expectations, you have to give the people what they want, right? Create your staple piece of content that people can look forward to and keep them coming back for more.
  3. Schedule your posts – Do you think I’m sitting around posting on social media in real time? Absolutely not! I use a social media management tool that allows me to schedule my content and it even provides me with recommended posting times for the highest engagement.
  4. Find an accountability partner – You’re not in this alone! There are times when I am so busy I get behind on scheduling my content. Find a buddy that you can check in with when you see them lacking in posting and vise vera.

We’re playing the long game here! Try one, or all 4 of these tips and see which works best for you. While you’re at it, sign up for my 7 days to social media series. In this series you will receive 7 days of prompts and tips to help you post on social media everyday.

Why You Need to Know Your Target Audience

Can we agree that wasting money is not fun? If you don’t know who your target audience is, that is exactly what you’re doing; wasting money.

There are so many reasons why having a clear understanding of your ideal customer is important. Here are my top 3 reasons that have personally impacted my business.

  1. Attract the right clients – I started by business in 2014 without a clear vision into the services I would offer or who I would offer them to. Once I was able to nail down my offerings, I was able to create a strategy to bring in the right clientele.
  2. Offer the right products and services – When you know who your audience is, you understand what your customer needs. Which is amazing because you’ll know exactly what to offer them! In the beginning I had WAY too many offerings which can be confusing for a customer. Sliming down my offerings and creating sub-categories on an as needed basis has been extremely beneficial for my business.
  3. Intentional marketing – Once you know the customer, you probably know where to find them! This has helped me to be intentional in all of my marketing efforts online and offline. Which has allowed me to make a profit and go into my business full time.

I’m currently in the process of identifying new potential clients and I’m excited to hit my next ‘aha’ moment. If you feel like you’re hitting a brick-wall in your business, it may be time to re-identify your target audience.

Join me for an interactive webinar to learn how to truly understand your customer. Take advantage of the webinar + consult ticket to get the webinar for FREE and a 30-minute business consultation where we can talk more in depth about your business goals.

Shoot Your Shot

So much has changed in my life over the last month. One big win I’ve had is securing my conference keynote speaker, Dawn W. Dickson!

Dawn is a trailblazer in the tech community and has been featured in many publications including Black EnterpriseForbes, and most recently, The Breakfast Club.

When I first had the idea for a conference my mindset was “go big or just forget about it.” I’m a risk taker and I knew if I wanted this to work, I had to solidify a big speaker.

This brings to my tip this month: shoot your shot.

If you really want to reach your greatest potential, you have to fearlessly chase your goals. You cannot be scared to go after that big speaker or big sponsor.

With that being said, it’s also important that you have your sh*t together, too.

Before you go sliding in the DM’s of every business owner you know, make sure to ask yourself these few questions:

1. Is my branding on point?
If a big sponsor/speaker saw your website and social media, would they feel comfortable letting you use their likeness to promote an event?

2. Do I have the budget?
We all want to secure that big speaker or that dream venue. But be honest with yourself about your budget and how much your return on investment will be.

3. Do I have any typos in my proposal?
Believe it or not, having a type in your proposal can cause someone to not want to work with you.

4. Is my elevator speech prepared?
Get to the point. Avoid sending a lengthy email or message. Simply give your pitch in a few sentences and request a meeting/conversation that will allow you to go into more details.

Have you ever shot your shot at a potential sponsor or speaker for an event? What did you learn from the experience? Send an email to info@tjecommunications.com to share your story!

XOXO

How to Set Up Facebook Ads

We’re knees deep in the season of holidays sales, deals, and promotions. It’s easy for your customers to become overwhelmed with the overload of emails and mailers coming to their door. If you’re looking to standout, aside from having great content and products to promote, you should consider running Facebook Ads this holiday season. Never done it before? Here’s a step by step guide to creating your first advertisement.
1. Determine the type of ad you want to create

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Facebook breaks their ads down into three main categories:

  1. Awareness
  2. Consideration
  3. Conversion

You need to have a clear understanding of your objective with this advertisement before you get started. Having a solidified goal in place will ensure you set up your ad correctly, and receive the best results when the campaign is over. The campaign you create can be new, or you can use a past or existing campaign to run your new ad with.

2. Create your audience

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Once you have your campaign objectives in place, you need to create your audience. The audience is THE most important part of your campaign. Targeting the wrong person for your ads is a sure way to lose money and have a poor ad performance.

It is important to not be too specific, or too vague. If you do not have a clear understanding of your target audience, think back to your campaign objectives. What is the end goal of your campaign and what would intrigue the ideal customer to engage with your ad? Here are a few questions to ask yourself:

  • Where do they live?
  • Where do they shop?
  • What is their annual income?
  • Are they married?
  • Do they have children?
  • What are their hobbies?
  • Do they have disposable income?
  • How old are they?
  • What are their political views?

Understanding your target audience is crucial to your business and the advertisement you are producing. If you’re unsure, I would recommend taking a step back and performing some market research to get to know your ideal customer.

3. Determine your budget and schedule

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If you’re doing ads on Facebook for the first time, I recommend setting a budget of a dollar amount you aren’t afraid to lose or are willing to invest into this campaign. You can set up a daily budget or a lifetime budget. The more money you are willing to spend, the more people you will reach. However, I do recommend if it is your first campaign, you should set a lifetime budget or an end date to be safe.
4. Create your ad

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When it comes to creating your ad, you can also decide if you want to start from scratch, or use an existing post. If you decide to use an existing post, please keep in mind that once the ad goes live, you cannot make edits to that post again. Even after the campaign has ended, changes cannot be made. I would recommend creating a new ad that is unique to the campaign you are working on to avoid any issues.
5. Review your ad

Before you confirm, carefully review your campaign set up. Double check the audience you’ve selected, be sure the budget you set matches with your marketing plan, and confirm the “end date” of the campaign aligns with the product or service you are launching. You should also be sure things are spelled correctly and are grammatically correct.
6. Review performance

Once the campaign has ended, your work is far from done! You should review the performance of your ad to see if your original objectives were met. If they were, the next time you create an ad you may want to increase your budget.

If your goal was not met, you should take a deep dive into your results to determine what went wrong and create a plan to improve for next time.

Do you plan on running ads during the holidays? They’re not as expensive as you think. You can set a daily budget of $5 or $500+! I encourage you all to set aside a budget for ads in 2019 if you haven’t already. If you want to learn more about Facebook ads for your business, schedule a 30 minute business consultation today!