5 Ways to Work On Your Business

COVID-19 has impacted so many of us in different ways. We cannot control the current climate, but we can control how we respond. 

Before you ask, no, it will not be easy. If you remember my new mantra, I’ve told you that entrepreneurship is not sexy and I mean that. But I mean it x100 during this pandemic. 

What we’re not going to do, is let COVID think it can steal our visions we have for our businesses. I hope you don’t take this as me being insensitive to what you’re going through. If you’re having a hard time, I want you to know that I am seriously here for you. My goal in all of this is to help other business owners and aspiring entrepreneurs thrive on their journey.

Here are 5 ways you can work on your business during these times…

1. Create designated time for YOUR brand

When I made the decision to go into full-time entrepreneurship, I decided immediately that working 9-5 was not for me. I wanted to create a life that allowed me to be best mom and woman I can possibly be. So, I decided I would work 35 hours per week for clients, and those last 5 hours would be spent working on ME and/or MY business. 

I use a tool called Toggl (it’s free check it out) to manage my time and this allows me to hold myself accountable when it comes to working on my business. If you’re one of those people who claim they don’t have the time, that is not true. The time is there, you just have to demand it for yourself.

2. Work on your content strategy

You know I love me some content marketing! I want you to love it for yourself, too. This is the ultimate way to establish yourself as the industry expert in your field and to position yourself as the go-to person for all things <insert whatever it is that you do>.

Do you know how many times I’ve been called “the email girl” or “the content lady”? More times than I can count! That is because I have put myself in position through these emails, posts on social media, live videos, and speaking engagements to be seen as the go-to person when you want to know more about digital. You can do the same for yourself! 

3. Build your tribe

We’ve talked about the importance of having a tribe a few times in these emails. If you don’t believe I practice what I preach, take a look at the lineup for #RTHCon20! I’m blessed to have such a powerful network of business owners. 

How did I meet such amazing people you may ask? Networking! Putting myself out there. Sparking conversations. Attending other people’s event. Them attending mine. Fostering real relationships. 

Building your tribe is NOT a one way street. It’s going to take work on both sides. Put yourself out there and get to work building your community of bosses!

4. Know your numbers

I have some past traumas that have led me to be very afraid of money. I don’t like thinking about it, but I do all the time and it makes me nervous. Since working with Touche Financial Solutions, I have felt more at ease because I know my numbers. I have a clear understanding of how much money my business needs to make in order to thrive. By knowing this number, it helps me make the right business decisions to continue to grow TJE

Spend some time doing a deep dive into your business and personal expenses, and find ways to improve in both of these areas. I’m no expertise in this area. However, I can tell you that doing this has helped me grow tremendously. I highly recommend you reach out to Sierra Thomas of Touche Financial Solutions ASAP!

5. Better tools = better business

Having the right business tools in place is truly amazing. I wish I could explain the feeling of knowing that your business is running properly even when you’re sleeping. 

What are considered business tools? Social media schedulers, email platforms, project management tools, your CRM, etc. I need you to review these tools to make sure they are helping your grow your business. I wrote about this at the beginning of the year, check it out

Spend time going through every tool you are using and make some decisions sooner than later. One recent decision I’ve made is to move 6 years work of email marketing into a brand new platform. This task is not easy (still working on it) but it is necessary if I want to continue to grow my business. 

Now that you have 5 different ways to work on your business, it is time to do the work! If you want to chat, I’m here! Schedule a call today. Click here.

3 Things to Do Before Outsourcing Marketing

TJE Communications has officially turn 6 years old and as a company, we have experienced some ups and downs when it comes to business and clients. I say “we” because I’ve had my fair share of interns and strategic partnerships who have helped me move the needle along the way.

I took another look at my target customer as I was preparing to step into full-time entrepreneurship, and I realized some of the clients I had worked with were truly not ready to outsource their marketing services. Which ultimately contributed to some of those partnerships ending; on a good note for the most part.

Before you decide to outsource your marketing efforts, here are three things you should try first:

1. Try to DIY One (of the many) mistakes I have made in business is not asking a prospective client if they’ve tried to handle their digital marketing on their own or with another marketer in the past. If I were to ask you this question, would you say “yes” – or would you say something like, “I would, but I don’t know how.” If the answer is the latter, you should not outsource marketing. What you should do instead is invest in gaining marketing knowledge through webinars, conferences, seminars, and trainings. Then, try to do it yourself. Once you’ve done this for a minimum of 6-12 months, if you still feel like you need help….check out steps 2 & 3.

I’m sure you’re thinking…”why does it matter if I’ve tried it myself?” What I’ve learned over the last 6 years is that until you have tried it yourself, or had someone else before me, you truly will not understand or value having a marketing consultant on your team.

Digital marketing is more than just posting aesthetically pleasing photos to Instagram. It takes consistency, strategy, and advertising dollars to build real campaigns to drive revenue for your business. On top of that, digital marketing does not equal social media marketing. Digital marketing also encompasses email, content, vlogging, and so much more.

2. Ensure you can pay for marketing services for at least 3 months — If you’re planning to outsource marketing services, make sure you can pay for them even when business is down. Most marketers require a retainer and a contract where you are committing to pay for their services for an agreed upon time. Just because business is down for you, doesn’t mean you get to forgo your contracts.

I get it, if business is down, you can’t take care of your family. But guess what…marketing professionals have a family to take care of, too! When you pay your invoices late, or not at all (both have happen to me), it is a poor reflection of business.

To avoid this issue, make sure your money is in order so that you can be certain you can fulfill your contract before signing on the dotted line.

**Also keep in mind if you do have issues paying your invoices, just communicate! Most people are willing to be somewhat flexible when life happens. 

3. Have a clear understanding of your business goals — You can’t bring someone in to help you promote your business if you don’t understand your business either. When you bring in a marketing professional, we’re there to help you take your brand to the next level. But if you don’t have the foundational pieces in place, then we don’t have a solid ground to stand on.

Yes, the marketing consultant you hire can help you with the foundational aspects of your business. However, you must keep in mind that by doing this, you are taking time away from them doing actual digital marketing strategy. So you can’t fault them if you’re “seeing no results.”

If you’re unsure if you have your business goals and messaging in place, instead of hiring someone to help you with digital marketing, hire someone to help you with business strategy and then try implementing some DIY digital marketing strategies. Or, if you can get your business strategist and marketing professional to work hand-in-hand, that’s even better! Both of these people are equally important and need each other to produce great work!

Now that you’ve read through this, do you still think you’re ready to outsource your marketing efforts? If yes, then go for it! Having a skilled digital marketing professional on your team can help grow your brand tremendously – especially if you’re willing to spend a few dollars on ads.

If you read this and realized you’re not quite ready, that is awesome! It is better to know now than to get yourself caught up.

Need help deciding either way? Schedule a FREE 15-minute call with me today. Click here to schedule.

Here’s Why Tracking Your Time Matters

It’s easy to believe that since you’re working for yourself, or working from home, that you have to be on at all times. I am so guilty of staying up well past my bed time to finish work (or start work), complete a project, or read blogs or articles to gain new digital marketing insights.

Regardless of your reasoning for feeling like you need to work around the clock, I am here to tell you that is not true.

If you’re not currently tracking your time, here’s why you need to start as soon as possible…

Accepting (or Not Accepting) New Business Opportunities

When I first started my business 6 years old, I accepted every opportunity that came my way. I did not have a great vetting process to decide which opportunities were worthwhile, and which were not aligned with my business or business goals. After two years of this, I decided to get more serious about my prices, packages, and how many hours I wanted to spend on my business.

Today, I use project managements tools and time trackers that help me understand where I am putting my energy on a daily basis.

By understanding how much time is being spent on each client, I’ve been able to:

  1. Ensure I am being properly compensated for my time
  2. Decide if I have enough hours to bring in new clients

Better understanding of which services bring in the most revenue

Since tracking my time, I now know which of my services bring in the most revenue for my business on a monthly basis. With this information I am able to ensure I am marketing this service through all appropriate channels to bring in new business opportunities.

On the other hand, if this is a service I no longer want to offer, I know that I need to pivot my content strategy to avoid speaking to this service too much.

For your own business, take a look at your top products and services and see which items are in your top three. Once you have this list think about…

  1. How much time it takes to products these products or services?
  2. What is your net profit from this product or service?

**Net profit is the actual profit made on a business transaction, sale, etc., or during a specific period of business activity, after deducting all costs from gross receipts.

If the costs don’t add up, then you need to give your business a complete audit to reassess your goals and create a business strategy to meet them.

Need help with your business strategy? Book your 1-hr business strategy session today! Click here to book today.

Don’t Burn Yourself Out

I recognized I was doing the most when my three year old daughter begins to tell me I need stop working and “give [me] attention.” Talk about a reality check!” The whole point of me pushing for full time entrepreneurship was so that I could have more time with her, not make her feel neglected.

Some weeks I would work so much I would get physically ill from the lack of sleep I was getting.

This is NOT normal.

Whether you work in corporate or if you’re a full time entrepreneur, tracking your time is crucial to ensuring you do not burn yourself out. Decide how many hours you want to spend on projects, keep track of how much time you’re spending with clients, make time for your own business, and turn it off when it’s time to turn it off.

**I recently started turning my email and social media notifications off from 5pm to 9am – best decision of my life!

So, now you do understand why you should track your time? Give it a try this week and let me know how it works out!

 

3 Ways to Turn Your Passion into Content

I’ve posed the question many times and still can’t find the answer….why is content marketing so hard? 

What makes content so important?

  • Content is the QUEEN of digital marketing
  • It helps to build credibility
  • Gives customers another entry point to your website or store front

We know the landscape of social media is changing so we can no longer just rely on these platforms to attract new customers. We have to leverage our experience and expertise in other ways to take our brands and businesses to the next level.

So again, why is content marketing so hard? It is because you are overthinking it. Content marketing sounds like something that is more intricate than it really is.

If we break it down…

Content = your knowledge.

Marketing = the place you decide to distribute your content (social media, email marketing, whitepapers, videos, blogging, etc.).

Here are 3 ways to turn your passion into content:

  1. Keep it basic. The first thing you have to understand is that you have knowledge about your industry that the average person does not. This means that there is no need to go into too much detail over things your audience may never understand. Think about the surface level knowledge you can share with your audience and find ways to translate that information in layman’s terms.
  2. PLAN. You know how I feel about planning. That doesn’t change here. Pull your calendar out and begin thinking about the content pieces you want to put out into the world.
  3. Distribute in a way that makes you feel comfortable. If you enjoy writing, distribute your content through writing. If you’re not scared of video, press record on your phone and get your content out to the world that way. Where people fail at content marketing, is being afraid to just do it – this is partially because they are scared of how they will distribute. Yes, it is important to evolve and push your limits. However, in the beginning, I encourage you to do what makes you feel comfortable.

Ready to turn your passion into content? It’s time to get started!

Need help? Schedule a FREE 15-minute call – let’s connect!

 

How to Determine KPIs

There’s no cookie cutter plan or strategy for your business. Every company model relies on a major key element to keep the brand moving forward.

For social influencers, it may be followers and engagement. For someone who makes candles, it may be conversions and sales. As a business owner, it is up to you to determine what KPIs matter for your business.

What are KPIs?

KPIs = key performance indicators.

According to KPI.org, “Key Performance Indicators (KPIs) are the critical (key) indicators of progress toward an intended result. KPIs help provide a focus for strategic and operational improvement, create an analytical basis for decision making and help focus attention on what matters most.”

Why do KPIs matter?

When you have a clear understanding of your goals, you’re able to create a real strategy to reach them. You’re also able to better articulate your message to potential partners and customers.

How do I determine KPIs?

First, you need to have a clear intended result. If you’re running a sale and your goal is to make X amount of dollars, there should be an expected revenue or sales goal in place as you’re building your campaign.

Secondly, you need to consider what drives the bottom line for your business. If sales and revenue move the needle for your brand, then focusing on followers and engagement is a waste of time and resources.

Lastly, you need to be realistic with your KPIs. If you’re unsure about what your goals should be, consider performing an audit on your business to understand the trends of your business before putting KPIs in place. Check out out audits here!

What are some common KPIs?

Here are some common KPIs to help you get started:

Likes/Reactions – The amount of times people have interacted with your post on social media. On Facebook, people are able to react with your post with a ‘Like’, ‘Love’, ‘Wow’, ‘Sad’, or ‘Angry’.

Followers/Page Likes – These are the people who  have decided to stay in the know about your brand or business by agreeing to receive updates on their timeline about you.

Reach – The amount of people who have seen your social post or advertisement.

Impressions – The amount of times your post or advertisement has been seen. This is very similar to ‘Reach’. Here’s how it is different: if three people have seen your post, but you have ten impressions, that means between those three people (reach), your post has been seen ten times (impression).

Engagement – This combines the amount of likes/reactions and comments on a social post. Do you know your engagement score? Find out here.

Conversions – Typically this is when someone takes a desired action such as making a purchase or providing you with their email address or contact information.

Need help setting KPIs for your business? Schedule a 15-minute discovery call to walk us through your concerns. We would be happy to help! Click here to schedule today.

Here’s Why You Need Content Calendars

By now, you should know that I firmly believe content is the QUEEN and the key to all businesses.

Think about it…

  • Netflix has ENDLESS original content you can consume any time of day
  • If you have cable, you are probably super involved in the lives of more reality tv personalities than you can count
  • Close this browser and head over to YouTube and you will find multiple shows, movies, tutorials, and music than your brain can even handle
  • Social media is full of influencers giving us laughs, cries, and advice about life and business

Everyone is searching for the secret sauce when it’s been right in front of us this whole time. CONTENT!

Here’s why you need a content calendar:

  • Allows for strategic planning
  • Helps track past content
  • Can be used later to understand what’s working, and what is not in your strategy

When I’m talking content, I am NOT only talking about social media. This includes:

  • Social media
  • Email campaigns
  • Podcasts
  • Blogs
  • Videos
  • Whitepapers
  • Case studies

And seriously so much more…

The best part about planning content, is that it removes the anxiety that comes with knowing you have to put content out there. By having a plan, you can focus on other aspects of your business. 

If you never had a content calendar or don’t even know what it entails, it only takes 3 major steps.

1. Know the type of content you want to produce and how long it will take to produce.

2. Pick days/time that work best for your audience.

3. Find a scheduling platform that supports your needs.

Simple enough, right?

My goal for 2020 is to create more content! Join me by grabbing your $5 content calendar today. Click here.

Happy content calendar making!

Here’s your 2020 Business Checklist

It’s 2020 which is not only a new year, but a new decade! As we enter onto clean slate, it’s time to do things differently. Take a look at your 2020 business checklist to get your year, and your business, off to a great start.

  1. Review Business Tools – Are your current tools helping or hurting your business? Take a deep dive into the systems you’re using and determine what type of impact they are having on your bottom line. Is the ROI worth it? Are you able to obtain more business, more customers, or more sales with this tool? If the answer is no, then it is time to find new tools. **If a tool is not helping OR hurting, then you should still consider finding a new tool that can improve your business. We want to see consistent and steady growth vs remaining stagnant.
  2. Analyze Reports – From social media, to email marketing, and sales channels, making an effort to review your reports will give you a clear understanding of what is working, and what is not. At that point you’re able to create your 2020 strategy with the proper information to create a successful plan for your business.
  3. Content Planning – Decide the type of content you want to produce in 2020 and consider how much it will take you to produce. If you don’t have the skills or resources to execute your goals, then you need to consider outsourcing and allocate enough time to do so. Plus, we all know content planning is KEY to winning at life and business.
  4. Get Organized – Take your ideas from your mind or your journal and implement them into a real project management system that can hold yourself, and your teams accountable. There are plenty of free tools out there that can help you stay organized which will ultimately help you grow as a business owner.
  5. Find Your Tribe – We know how important it is to have a community who you can grow with and learn from. This is equally important in your personal and professional life. If you don’t already have a community, then take the time to find one! Start online and then move those digital relationships to real, in-person connections.

For more business tips, subscribe to Tonnisha’s Tip of the Month mailing list! Plus, check out 6 Ways to Keep Your Sanity in Entrepreneurship.

Navigating Instagram without ‘Likes’

There has been so much chatter about Instagram removing likes from the platform and here are some things you should know.

1. You will still be able to see your likes AND the likes of others. You just have to take an extra step to get to them.

2. The way you navigate Instagram shouldn’t change.

This change comes from Instagram wanting to create “…a less pressurized environment where people feel comfortable expressing themselves.” 

While this change hasn’t been rolled out for all users, majority of us are slowly seeing the removal of likes. Here are 3 tips to navigate Instagram with this update (hint: you should already be doing this on every platform).

Utilize IGTV

Instagram TV is a great way to share BTS of your brand or business, and share your expertise in your field.

For example: every Tuesday I post a tip on Facebook Live, I then take that live and add it to my Instagram TV channel. This gives me the opportunity to share my insight into happenings within the industry, and give my advice on how to navigate your digital channels. This is called “content marketing” and IGTV is the perfect place to do this!

Create Instagram Stories

I personally receive more engagement on Instagram stories than actual posts. People are enjoying the story feature on Instagram so you should be using it!

The great thing about stories is that you don’t need to put too much effort into it. Simply taking a pic of the meeting you’re in, asking questions utilizing the “polls” or the “questions” feature, and posting a fun Boomerang would suffice.

Make your stories fun, informative, and engaging!

Imagery Matters

You have to invest in great images for your Instagram. Aesthetics are vital! No one wants to see a profile full of pixelated photos and bad graphics.

If photography and design are not your strong suit, find someone who has the skills to help you out.

Your posts should be professional, clean, and should truly be a representation of your brand.

Easy enough, right?

As you begin creating your next content strategy, try incorporating these ideas into your calendar. You are guaranteed to see growth in your brand or business!

Social Media: How to Stay Consistent

Social media marketing in 2019 is filled with noise and ever-changing algorithms. The key to success no matter what you do is consistency.

Yes, that means you can’t post once a week to your social media pages and expect to see any traction. You should be posting a minimum of once per day. If that sounds scary, here are a few simple ways you can stay consistent with posting.

  1. Create a plan – Content planning! As you’ve heard me say before, content planning allows you to be strategic and takes away the stress of not knowing what to post. If you’ve never planned your content before, grab my content calendar and get started!
  2. Set expectations with your audience – Every Tuesday my audience knows that I go Facebook Live. And trust me when I don’t, people ask me about it! When you have set the expectations, you have to give the people what they want, right? Create your staple piece of content that people can look forward to and keep them coming back for more.
  3. Schedule your posts – Do you think I’m sitting around posting on social media in real time? Absolutely not! I use a social media management tool that allows me to schedule my content and it even provides me with recommended posting times for the highest engagement.
  4. Find an accountability partner – You’re not in this alone! There are times when I am so busy I get behind on scheduling my content. Find a buddy that you can check in with when you see them lacking in posting and vise vera.

We’re playing the long game here! Try one, or all 4 of these tips and see which works best for you. While you’re at it, sign up for my 7 days to social media series. In this series you will receive 7 days of prompts and tips to help you post on social media everyday.